I am a UW STOUT Masters student, in the Information and Communication Technologies studies, working for a diploma in the MS ICT degree program.
This eportfolio will showcase a portion of the technologies used. I also have an AAS in Computer and Industrial Electronics from the Porter and Chester
Institute. I am also a Licensed Sky Diver Insurance #199271 License #A46908.
Result oriented technician with extensive experience in designing and producing personal computers with select software to meet specific operational needs. Proven track record in providing customer support for hardware and peripheral equipment issues, network connectivity, as well as troubleshooting operating systems and peripheral functionality.
First Financial Merchant Services
Minneapolis, MN
2012-2013
Conducted consultations with prospective clients, discussing a wide range of merchant services offered by First Financial Merchant Services. Explained program terms and conditions to clients and completed necessary documentation for submission to the underwriting team.
Gillette Children’s Hospital (Temporary)
Saint Paul, MN
2012
Help Desk Admin for
RBiZ to resolve incident tickets providing on-site and remote administrative support for the launch of the Gillette Electronic Medical Records Project.
Rename and reconfigured workstations, set/reset user passwords, and managed printer profile assignments.
Orotek Incorporated
Atlanta, GA
2011-2012
Market Manager
Communicated operational progress reports to corporate office.
Recruited and trained staff to support new customer's telecommunication acquisitions in Yankton, SD, Savannah, GA, Bento KY region of KY,IL,TN and MO markets.
M and T Corporation
Murray, KY
2009-2010
Line Technician
conducting make ready and other maintenance tasks for MSOs "Multi Sytem Operaters" in KY, IL, TN, MO region, including fiber and coax placement, also constructing power supplies for emergency 911 requirements.
University of Wisconsin Stout (2022-present)
Degree earned MS ICT. Information and Communication Technologies
Degree earned BS ICT. Information and Communication Technologies
Hennepin Technical College (2020-2021)
Degree earned AAS. IT Support
Minneapolis Community Technical College (2015-2017)
Transfer credits
Porter and Chester Institute (1996)
AAS in Computer and Industrial Electronics
A Beginner's Guide to Writing User Stories
Linendin Certification
Agile: It's Not Just for Software
Linendin Certification
Social Media Marketing Foundations
Linendin Certification
Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
Linendin Certification
Scrum: The Basics
Linendin Certification
Building a Cloud Architecture Diagram
Linendin Certification
A+ Certified Computer Technician
Code: 4B39E7HG2PFQQT5J Verify at:
Linendin Certification
Trailshead by Salesforce
Linendin Certification