Reed T Bushey 629 East 15th ST #204 Minneapolis, MN 55404 763-344-9467 busheyr7071@my.uwstout.edu



Professional Summary

Result oriented technician with extensive experience in designing and producing personal computers with select software to meet specific operational needs. Proven track record in providing customer support for hardware and peripheral equipment issues, network connectivity, as well as troubleshooting operating systems and peripheral functionality.



Experience

First Financial Merchant Services
Minneapolis, MN 2012-2013 Conducted consultations with prospective clients, discussing a wide range of merchant services offered by First Financial Merchant Services. Explained program terms and conditions to clients and completed necessary documentation for submission to the underwriting team.

Gillette Children’s Hospital (Temporary)
Saint Paul, MN 2012 Help Desk Admin for RBiZ to resolve incident tickets providing on-site and remote administrative support for the launch of the Gillette Electronic Medical Records Project. Rename and reconfigured workstations, set/reset user passwords, and managed printer profile assignments.

Orotek Incorporated
Atlanta, GA 2011-2012 Market Manager Communicated operational progress reports to corporate office. Recruited and trained staff to support new customer's telecommunication acquisitions in Yankton, SD, Savannah, GA, Bento KY region of KY,IL,TN and MO markets.

M and T Corporation
Murray, KY 2009-2010 Line Technician conducting make ready and other maintenance tasks for MSOs "Multi Sytem Operaters" in KY, IL, TN, MO region, including fiber and coax placement, also constructing power supplies for emergency 911 requirements.

Education and Training

University of Wisconsin Stout (2022-present)
Degree earned MS ICT. Information and Communication Technologies
Degree earned BS ICT. Information and Communication Technologies

Hennepin Technical College (2020-2021)
Degree earned AAS. IT Support

Minneapolis Community Technical College (2015-2017)
Transfer credits

Porter and Chester Institute (1996)
AAS in Computer and Industrial Electronics

Linendin Certifications

A Beginner's Guide to Writing User Stories
Linendin Certification

Agile: It's Not Just for Software
Linendin Certification

Social Media Marketing Foundations
Linendin Certification

Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
Linendin Certification

Scrum: The Basics
Linendin Certification

Building a Cloud Architecture Diagram
Linendin Certification

A+ Certified Computer Technician
Code: 4B39E7HG2PFQQT5J Verify at:
Linendin Certification

Trailshead by Salesforce
Linendin Certification

Other Linendin Certifications

Foundations of Enterprise Content Management

Certificate Of Completion Transitioning from Waterfall to Agile Project Management

Digital Marketing Analytics Simternship

Google Analytics Certification